南海電鉄
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Usage Instructions
[GRAN TENKU Ticket]
About GRAN TENKU GRAN TENKU is a sightseeing train (4-car train) with all seats reserved. Route: Namba Station – Gokurakubashi Station (Koyasan) Stops: Namba, Shin-Imamiya, Tengachaya, Sakaihigashi, Kongo, Kawachinagano, Rinkandenentoshi, Hashimoto, Kudoyama, Gokurakubashi *Car 4 is sold as a travel package and features: ・3 Grand Seat (sofa-type) seats ・1 Grand Seat Plus (sofa-type) seat *For Car 4, both a meal-included plan and a one-drink-included plan are available. *Car 3 includes a lobby lounge and restroom facilities. Light meals and souvenirs are available for purchase in the lobby lounge. (No seating is available.)
[Fare]
◆ Car 4 (Grand Seat) – Meal-Included Plan *1 seat accommodates 2–4 passengers Package Includes: Regular Train Ticket / Limited Express Ticket / Grand Seat / Meal / Free Drinks (1) GRAN TENKU No.1 (Morning Plan) GRAN TENKU No.4 (Afternoon Plan) Per adult: JPY 11,230–12,730 (2) GRAN TENKU No.2 / No.3 (Lunch Plan) Per adult: JPY 13,430–14,930 ◆ Car 4 (Grand Seat) – One-Drink Plan *1 seat accommodates 2–4 passengers Package Includes: Basic Fare Ticket / Limited Express Ticket / Grand Seat / One Drink (1) GRAN TENKU No.1 / No.2 / No.3 / No.4 Per adult: JPY 5,510–7,010 ◆ Car 4 (Grand Seat Plus) Additional charge to Grand Seat fare: Per adult: +JPY 750–1,500
[Other Information]
・There is no smoking area on the train. The use of heated tobacco products and e-cigarettes is also prohibited to maintain a comfortable environment and avoid potential issues between passengers. ・There is no designated space for large luggage. Luggage may be placed in available onboard spaces; however, space is limited. Please note that passengers are responsible for managing their own belongings. ・Tickets are available for purchase from 30 days prior to the operating date. (For purchases of 2 seats or more, sales begin from 40 days to 31 days prior to the operating date.) ・Car 4 is available for a minimum of 2 passengers. ・Payment is accepted by credit card only.
[Refund Fee]
Cancellation fees will be charged starting from 10 days prior to the travel date.
| Date of Cancellation Request | Cancellation Fees |
|---|---|
| From 10 to 8 days prior to the travel date | 20% of the travel package price |
| From 7 to 2 days prior to the travel date | 30% of the travel package price |
| 1 day prior to the travel date | 40% of the travel package price |
| On the travel date (before departure) | 50% of the travel package price |
| After departure on the travel date or no-show without notice | 100% of the travel package price |
FAQ
A: All seats on this train are reserved. There are no non-reserved seats.
A: Yes, you can choose your preferred seat.
A: Chartering (exclusive use of) the train is not available.
A: For Car 4, Grand Seats (sofa seats) are provided, so you will not share seats with other groups.
A: Smoking is prohibited in all stations and on all cars. There are no smoking areas in stations or on board. Please also refrain from using heated tobacco products and e-cigarettes.
A: There is one unisex multipurpose (accessible) restroom in Car 1, and in Car 3 there is one unisex restroom and one women-only restroom.
A: Car 4 does not have wheelchair spaces, so it cannot be used by wheelchair users.
A: There is no dedicated space for large luggage. Please place it in available spaces on board, but space is limited. Please manage your belongings yourself during the trip.
A: Pets are strictly prohibited. However, assistance dogs (guide dogs, service dogs, and hearing dogs) are allowed.
A: Car 4 cannot be purchased on board or reserved at stations.
A: (1) Car 4 (Meal Plan)
Available from 40 days before the operating date until 4 days before the operating date.
Purchases from 40 days prior are available only for 2 seats or more; for 1 seat, sales start 30 days prior.
(2) Car 4 (One-Drink Plan)
Available from 40 days before the operating date until the day before (23:59).
Purchases from 40 days prior are available only for 2 seats or more; for 1 seat, sales start 30 days prior.
A: Please purchase from this page.
A: There is no plan without food, but we do offer a one-drink plan.
A: Valid only on the day of travel.
A: Car 4 features Grand Seats (sofa seats) and is available for booking from two passengers.
A: There is no children's menu (everyone will be served the same menu).
A: Credit card payment only.
A: Please contact LINKTIVITY by email.
helpcenter@linktivity.co.jp
A: A QR boarding ticket will be issued at purchase.
*For Cars 1 and 2, only the limited express surcharge is included; a separate base-fare ticket to your destination is required.
A: Please contact LINKTIVITY by email.
helpcenter@linktivity.co.jp
A: You can reissue it from My Page.
A: This message may appear if only a seat has been selected without specifying the number of passengers, if only children have been selected in the passenger count, or if the number of passengers per seat does not meet the required condition of 2 to 4 passengers per seat.
A: Please check here.
A: In Car 3, we sell light snacks, alcohol, soft drinks, souvenirs, and more.
For details, please see the information page.
(Payment methods: cash, credit card, or QR/code payment.)
A: Sales hours are as follows.
The start and end times will be announced on board, so please listen for announcements during your trip.
A: Bringing outside food and drinks into Car 4 is strictly prohibited. Please purchase items in Car 3.
A: We do not remove allergens or provide substitutions.
In principle, bringing food and drinks is discouraged, but if you need to bring items due to allergies, please inform the onboard staff on the day.
A: For food safety reasons, please refrain from taking meals served on board off the train.
A: You cannot change the travel date or plan. Please cancel first and make a new booking. Please note that a prescribed cancellation fee may apply.
A: You can cancel yourself from My Page.
A: It applies from 10 days before the travel date.
| Date of cancellation request | Cancellation fee |
|---|---|
| 10 to 8 days before the travel date | 20% of the product price |
| 7 to 2 days before the travel date | 30% of the product price |
| 1 day before the travel date | 40% of the product price |
| On the travel date before the trip starts | 50% of the product price |
| After the trip starts on the travel date or no-show without notice | No refund |
A: Refunds for cancellations will be processed in accordance with the payment provider’s terms and conditions.
A: If operations become difficult due to natural disasters, accidents, or the spread of infectious diseases, service may be suspended. In that case, part or all of the travel price will be refunded.
A: There is no dedicated waiting room.
A: Yes. However, since meal and other services are provided, we recommend boarding at Namba, Shin-Imamiya, or Tengachaya.
A: Yes, you can charge using the power outlets. Please bring your own charging cable.
A: Yes (Osaka Free Wi‑Fi). Connection may be unstable or unavailable in some areas depending on signal conditions.
A: Commemorative boarding certificates are available, and you can stamp them with a commemorative stamp.
A: Up to two accompanying children are allowed per one "Adult" or "Child" passenger.
If seated on an adult’s lap, no fare or fee is charged.
A: (1) Inquiries about e-tickets and booking status:
LINKTIVITY (email): helpcenter@linktivity.co.jp
(2) Inquiries about operation information:
Nankai Railway Call Center: 050-3090-2608 (8:00–21:00)
Cancellation fees apply as follows.
Free cancellation up to 11 days before the travel start date. 20% of the travel fee will be charged from 10 to 8 days prior, 30% from 7 to 2 days prior, 40% on the day before, 50% on the day of travel (before departure), and 100% after the travel has started or in case of no notice.
